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QUICKBOOKS POS V18 TRAINING HOW TO

I've also included some articles that will help you fix common errors when processing credit and debit card transactions in Point of Sale: You can connect with us through this link: Contact Payments or Point of Sale Support. This way, we'll be able to pull up your account in a secured environment and further investigate this issue. If the error still persists after configuring the credit card, I'd recommend getting in touch with our technical supports. You can check it by going to the Account Profile section from the Merchant Service Center.Īdditionally, we're unable to process electronic transactions for American Express cards that start with the following numbers: Make sure that your Merchant Account is properly configured to process the card type your customer is using.Ensure that the card has a credit card and not a debit card logo.Check the pointers that I've listed below: Please take note that there several things that you need to consider when processing credit card transactions in QuickBooks Point of Sale. Your credit card may also be declined because of invalid entries from the customer/employee, incorrectly entered information, or internal server errors.

I can help you resolve this error, Rob721.Īs mentioned above this error occurs when processing keyed transactions. Stay in touch with us here if you have other questions about managing your sales transactions.

QUICKBOOKS POS V18 TRAINING HOW TO

You can read through this article for more detailed steps: Void or refund customer payments in QuickBooks Point of Sale.Īlso, you can refer to this article on how to accept a returned or exchange of products in QuickBooks POS: Record returned or exchange of items in Point of Sale.

Hit Save & Print to print a new receipt.

If you select Credit, swipe the customer’s card or select Manual to enter the credit card information.

On the Sales Receipt payment screen, select Credit or Cash for the payment method.

Enter the quantity for each line item and select the Return box.

Add the returned item(s) to the refund receipt.

Search for the customer name or the receipt number.

To get past the error, you can void the original transaction and process a refund. Let me help get rid of this error, to clarify, how did you process the credit card credit? You'd be prompted with the error Transaction flagged and declined when processing keyed credit card transactions.